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Frequently Asked Questions

1. How do I subscribe to MTN 2MyAid™?
2. What does MTN 2MyAid™ cost?
3. How do I set up my MTN 2MyAid™ contacts?
4. What is the MTN 2MyAid™ panic code?
5. Does MTN 2MyAid™ work on all cellphones?
6. Does MTN 2MyAid™ work for all the cellular networks?
7. How many people will receive my distress SMS when I send my panic alert?
8. Who do I contact if I need help with MTN 2MyAid™?

1. How do I subscribe to MTN 2MyAid™?
You may subscribe to MTN 2MyAid™ in either of the following ways:
a) SMS the word HELP to 31911 or
b) Dial *120*911*HELP# (*120*911*4357)
You will be taken to the MTN 2MyAid™ menu where you can specify the numbers you wish to notify in an emergency or
c) Go to www.mtn2myaid.co.za.
Go to www.mtn2myaid.co.za; follow the prompts on how to register for MTN 2MyAid™.

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